7p77u Privacy
Policy
At 7p77u, protecting the personal data of our players is a responsibility we take seriously. This Privacy Policy explains what information we collect, why we collect it, how it is used and stored, and the rights you hold as a player based in Bangladesh. We are committed to handling your data with transparency, care, and respect.
SSL Encryption on Every Connection
Every page, login request, deposit, and withdrawal on 7p77u is protected by 256-bit SSL encryption. Your financial and personal data is never transmitted in plain text under any circumstances.
Minimal Data Collection
7p77u collects only the data that is necessary to operate your account, process transactions, and comply with legal obligations. We do not collect data we do not need, and we do not sell personal data to third parties for commercial gain .
No Sale of Personal Data
7p77u does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Data shared with service providers is governed by strict contractual confidentiality obligations.
Identity Verification (KYC)
To keep the platform safe, 7p77u collects identity documents as part of its KYC process. These documents are stored securely and accessed only by authorised compliance staff when required for verification or regulatory purposes.
You Control Your Preferences
You can update your marketing preferences, request access to your stored data, or ask us to delete your personal information at any time by contacting our support team. We respond to all data requests within 30 days.
Defined Data Retention Periods
7p77u retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including legal and regulatory retention obligations. Financial records are kept for a minimum of 5 years in line with AML requirements.
1. Information We Collect
7p77u collects personal data from players through account registration, gameplay activity, payment transactions, and interactions with our support team.
1.1 Registration Data
When you create a 7p77u account, we collect the following information: your full legal name, date of birth, email address, mobile phone number, and residential address. This information is required to establish your identity, verify your age, and comply with applicable anti-money laundering (AML) and Know Your Customer (KYC) obligations.
1.2 Identity Verification Documents
To complete KYC verification before your first withdrawal, 7p77u will request a copy of a government-issued photo ID such as your National Identity Card (NID), passport, or driving licence. In some cases, we may request a recent utility bill or bank statement as proof of address. These documents are stored securely and reviewed only by authorised compliance personnel.
1.3 Financial Data
When you make a deposit or request a withdrawal, 7p77u records the transaction details including the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), transaction reference numbers, amounts in Bangladeshi Taka (৳), timestamps, and transaction status. We do not store complete mobile banking PINs or full bank account credentials on our servers.
1.4 Usage and Behavioural Data
7p77u automatically records data about how you use our platform, including pages visited, games played, bets placed and their outcomes, session durations, login timestamps, and device and browser information. This data helps us improve platform performance, detect suspicious activity, and personalise your experience where you have consented to personalisation.
1.5 Support Communications
If you contact the 7p77u support team by email or live chat, we retain a record of that communication, including your name, contact details, and the content of the conversation. These records are used to resolve disputes, improve service quality, and fulfil any regulatory reporting obligations.
| Data Category | Examples | Purpose | Retention Period |
|---|---|---|---|
| Registration Data | Name, email, DOB, phone, address | Account creation, KYC compliance | Duration of account + 5 years |
| Identity Documents | NID copy, passport scan, utility bill | Age and identity verification | Duration of account + 5 years |
| Financial Records | Transaction refs, amounts in ৳, payment method | Payment processing, AML compliance | Minimum 5 years (regulatory) |
| Usage Data | Pages visited, games played, session logs | Platform improvement, fraud detection | 24 months |
| Support Records | Email threads, chat transcripts | Dispute resolution, quality assurance | 3 years |
2. How We Use Your Data
7p77u uses collected data for specific, legitimate purposes. We do not process your data in ways that are incompatible with the purposes described below.
The personal data collected by 7p77u is used for the following purposes, each supported by a lawful basis for processing:
- Account administration: Creating and maintaining your 7p77u account, processing login requests, and managing account settings and preferences.
- Age and identity verification: Ensuring that all players are at least 18 years of age and that the identity registered to the account matches the person operating it, in line with responsible gaming and AML obligations.
- Payment processing: Executing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer; reconciling transactions; and investigating failed or disputed payments.
- Responsible gaming monitoring: Tracking gameplay patterns to identify signs of problem gambling behaviour, applying deposit limits or cooling-off periods where requested, and enabling self-exclusion.
- Fraud detection and platform security: Identifying and investigating suspicious account behaviour, detecting duplicate accounts, and preventing the use of automated tools or bots.
- Legal and regulatory compliance: Fulfilling obligations under applicable anti-money laundering regulations, retaining financial records for the statutory minimum period, and responding to requests from competent legal authorities.
- Service improvement and analytics: Analysing aggregated usage data to improve game selection, website performance, and customer support quality. Aggregated analytics data does not identify individual players.
- Marketing communications: Sending promotional emails and SMS notifications about bonuses, new games, and seasonal offers — but only where you have given explicit consent or where we have a legitimate interest, and always with a clear opt-out mechanism.
3. Data Sharing & Third Parties
7p77u does not sell personal data. We share data with third parties only where necessary and under strict contractual protections.
In order to deliver our services, 7p77u works with a limited number of trusted third-party service providers. Each provider is subject to a data processing agreement that restricts how they may use your information and requires them to implement appropriate security measures. The categories of third parties with whom data may be shared include:
- Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank receive the transaction data necessary to execute your deposits and withdrawals. These providers are independently regulated and operate under their own privacy frameworks.
- KYC and identity verification providers: Third-party compliance technology providers may assist in verifying the authenticity of identity documents submitted during the KYC process. These providers do not retain copies of your documents beyond the verification process.
- Game software providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe may receive pseudonymous player session data (such as a session token and bet amounts) to power the games and calculate outcomes. They do not receive your name, contact details, or payment information.
- Analytics and security providers: We use technology tools to monitor platform performance and detect fraud. These tools process usage logs in a manner that does not directly identify individual players in their reporting outputs.
- Legal and regulatory authorities: Where required by applicable law, court order, or the request of a competent regulatory authority, 7p77u may disclose personal data to law enforcement agencies or other government bodies. We will inform affected players of any such disclosure where we are legally permitted to do so.
4. Cookies & Tracking Technologies
7p77u uses cookies and similar technologies to keep the platform functional, secure, and personalised to your preferences.
Cookies are small text files placed on your device by a website when you visit it. 7p77u uses cookies and equivalent technologies (such as local storage and session tokens) for the purposes described below. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the 7p77u platform.
4.1 Types of Cookies Used
- Strictly necessary cookies: These are essential for the 7p77u platform to function. They include session authentication tokens that keep you logged in, security cookies that prevent cross-site request forgery (CSRF), and cookies that remember your language and currency display preferences. These cookies cannot be disabled without breaking core platform functionality.
- Functional cookies: These cookies remember your preferences and settings, such as your preferred game categories, recent search terms within the platform, and notification preferences. They improve your experience but are not essential to platform operation.
- Analytics cookies: We use analytics tools to understand how players navigate and use the 7p77u platform. These cookies collect aggregated, anonymised data about page views, session durations, and interaction patterns. Individual players are not identified in the resulting reports.
- Responsible gaming cookies: A dedicated set of cookies tracks session time on device in order to support the session reminder and time-out features available in your account settings. This data is not shared with third parties.
4.2 Managing Cookies
Most modern browsers allow you to view, manage, and delete cookies through the browser's settings menu. You can also set your browser to refuse cookies from new websites or to alert you before accepting a cookie. Please note that if you disable strictly necessary cookies, certain features of the 7p77u platform — including the login session and payment flow — will not function correctly. For more information on managing cookies, refer to the help documentation for your browser.
5. Data Security & Storage
7p77u implements robust technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
The security of your personal data is a priority for 7p77u. We maintain a range of technical and procedural safeguards designed to protect data at rest and in transit against accidental loss, destruction, alteration, or unauthorised disclosure.
5.1 Technical Safeguards
- All data transmitted between your device and 7p77u servers is encrypted using TLS 1.2 or higher (256-bit SSL).
- Player passwords are stored using industry-standard one-way hashing algorithms. We never store passwords in plain text.
- Access to production systems and databases is restricted to a small number of authorised 7p77u personnel using role-based access controls and multi-factor authentication.
- Our infrastructure undergoes regular security assessments, including vulnerability scanning and penetration testing by independent security professionals.
- Identity documents submitted for KYC are stored in an encrypted document vault that is logically separated from the main player database.
5.2 Organisational Safeguards
- All 7p77u staff who handle personal data receive training on data protection obligations and are subject to confidentiality agreements.
- Access logs are maintained for all systems processing personal data, and anomalous access patterns are investigated promptly.
- In the event of a personal data breach that is likely to result in risk to affected individuals, 7p77u will notify impacted players without undue delay and implement appropriate remediation measures.
5.3 Data Storage Location
7p77u stores player data on secure servers. Where data is processed by third-party service providers, those providers are contractually required to maintain equivalent security standards. Financial transaction records are retained for a minimum of five years in compliance with applicable AML regulations.
6. Your Data Rights
As a 7p77u player, you hold a number of rights in relation to the personal data we hold about you. We are committed to honouring these rights promptly and without charge.
You may exercise any of the following rights by contacting the 7p77u support team at [email protected]. We will respond to all verified data rights requests within 30 days of receipt. In some cases, legal or regulatory obligations may limit our ability to fulfil a request in full — where this is the case, we will explain the reason clearly.
- Right of Access: You may request a copy of the personal data 7p77u holds about you, along with information about how it is being used and with whom it has been shared.
- Right to Rectification: If any of the personal data we hold is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update basic account details directly through your account settings page.
- Right to Erasure: You may request that 7p77u delete your personal data where it is no longer necessary for the purposes for which it was collected and where no legal obligation requires us to retain it. Note that financial transaction records may need to be retained for the statutory minimum period regardless of an erasure request.
- Right to Restrict Processing: You may ask 7p77u to limit how we process your personal data in certain circumstances — for example, while you contest the accuracy of data we hold or while an erasure request is being evaluated.
- Right to Data Portability: Where processing is based on your consent, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interest, though we may continue to process the data where we demonstrate compelling legitimate grounds.
- Right to Withdraw Consent: Where processing is based solely on your consent (for example, receiving marketing emails), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
7. Marketing Communications
7p77u sends promotional communications only to players who have opted in. You can update or withdraw your marketing preferences at any time.
With your consent, 7p77u may contact you by email or SMS to share information about new games, upcoming promotions, seasonal bonuses, and platform updates. Examples include welcome bonus offers, BPL cricket season promotions, Eid special reload bonuses, and Pohela Boishakh tournament announcements.
Every marketing email sent by 7p77u includes a clearly visible unsubscribe link at the bottom of the message. Clicking this link will remove your email address from all future marketing sends within 5 business days. You may also opt out of SMS notifications by replying STOP to any promotional text message, or by updating your communication preferences in your 7p77u account settings.
Please note that opting out of marketing communications does not affect essential transactional communications. 7p77u will continue to send account-related notifications such as deposit confirmations, withdrawal status updates, KYC verification reminders, and security alerts regardless of your marketing preferences. These communications are necessary for the operation of your account and cannot be disabled.
8. Policy Updates & Contact
This Privacy Policy may be updated from time to time. We will notify you of any material changes before they take effect.
7p77u reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or platform features. When we make material changes, we will notify registered players via the email address on their account and post a prominent notice on the 7p77u website for at least 30 days before the changes take effect. The effective date at the top of this document will be updated to reflect the date of the most recent revision.
We encourage you to review this Privacy Policy periodically. Your continued use of the 7p77u platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this policy, you may close your account by contacting our support team.
8.1 How to Contact Us
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a concern about how 7p77u handles your personal information, please contact our data protection team using the following details:
- Email: [email protected] (plain text — not a clickable link)
- Response time: We aim to respond to all privacy-related enquiries within 5 business days, and to formal data rights requests within 30 days of verified receipt.
- Language of correspondence: English
- Operating hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
Ready to Play? Your Privacy is Protected.
Now that you have read how 7p77u handles your data, you can explore our cricket betting markets, slot games, and live casino with confidence. If you have any further questions, our support team is available around the clock, or check our FAQ for quick answers.